Shipping Policy

Shipping Coverage

We currently ship to all locations across India. International shipping is not available at this time but may be introduced in the future.

Delivery Times

Note: Delivery times are estimates and may vary during peak seasons, festivals, or due to unforeseen circumstances.

Shipping Costs

Exact shipping costs will be calculated at checkout based on your location and the weight of your order.

Order Processing

• Orders are processed within 1-2 business days
• Orders placed on weekends/holidays are processed the next business day
• You will receive a confirmation email with tracking details once your order ships
• Custom build orders may take 2-4 weeks depending on specifications

Order Tracking

Once your order is shipped, you will receive a tracking number via email and SMS. You can track your order:

• Through your account dashboard
• Using the tracking link in the shipping confirmation email
• On the courier's website using the tracking number

Packaging

All products are carefully packaged to ensure safe delivery:

• Drones and electronics are packed in original manufacturer boxes when possible
• Additional bubble wrap and protective materials for fragile items
• Sturdy outer packaging to prevent damage during transit
• Tamper-evident seals on all packages

Delivery Requirements

• Someone must be available to receive and sign for the package
• Valid ID may be required for high-value items
• If no one is available, the courier will attempt redelivery or hold at the nearest facility
• Packages held at courier facilities must be collected within 7 days

Damaged or Lost Packages

If your package arrives damaged or goes missing:

• Document any visible damage with photos before opening
• Contact us within 48 hours of delivery
• For lost packages, contact us if tracking shows no movement for 5+ days
• We will work with the courier to resolve the issue or arrange a replacement

Address Changes

Contact us immediately if you need to change the delivery address. Address changes are only possible before the order is shipped. Once shipped, the address cannot be modified.

Service Delivery

For repair services and custom builds:

• We offer free pickup and delivery within metro cities
• Shipping charges apply for other locations
• Two-way shipping is included for warranty repairs

Contact Us

For shipping inquiries: