Privacy Policy

1. Introduction

Mini Drone Shop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number
• Billing and shipping addresses
• Payment information (processed securely through payment gateways)
• Account credentials (username, password)
• Purchase history and preferences

2.2 Technical Information

• IP address and device information
• Browser type and version
• Operating system
• Cookies and tracking data
• Website usage patterns and analytics

2.3 Service-Related Information

• Repair request details and drone specifications
• Custom build requirements and preferences
• Event details for drone light show bookings
• Customer service interactions and correspondence

3. How We Use Your Information

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations, shipping updates, and important notifications
• Improve our website, products, and services
• Personalize your shopping experience
• Detect and prevent fraud and security breaches
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

4.1 Service Providers

• Payment processors (for secure transactions)
• Shipping and logistics companies (for order delivery)
• Email service providers (for communications)
• Analytics providers (for website improvement)
• Cloud hosting services (for data storage)

4.2 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Enforce our Terms and Conditions
• Protect our rights, property, or safety
• Prevent fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Secure payment gateways (PCI DSS compliant)
• Regular security audits and updates
• Access controls and authentication
• Encrypted data storage
• Secure backup systems

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Track shopping cart items
• Improve website functionality

You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing emails
• Portability: Request your data in a portable format
• Restriction: Request limitation of data processing

To exercise these rights, contact us at privacy@minidroneshop.com

8. Data Retention

We retain your personal information for as long as:

• Your account is active
• Needed to provide services to you
• Required for legal, tax, or accounting purposes
• Necessary to resolve disputes or enforce agreements

Typical retention periods: Transaction data (7 years), Account data (until deletion requested), Marketing data (until opt-out).

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or concerns: